倾听技巧--终极软技能

最新更新 11 月 6, 2020
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关于本课程

Listening Skills are the quiet soft skills sauce that can make or break a career. Have you ever had a client, customer, boss or colleague have to repeat things to you several times? Or look at you as if they weren’t sure you were understanding them, or even paying attention?
The ultimate form of respect you can give anyone in the workplace is listening to them. Strong listening skills seem easy and commonplace, but they are actually rare in most workplaces. Communications expert TJ Walker will teach you step-by-step how to build, strengthen and master excellent listening skills in this course.

学习目标

与工作场所的每个人建立更好的联系
成为更好的沟通者
改善所有工作关系

要求

  • A willingness to listen to others
  • A desire to learn from colleagues, customers, clients and bosses

目标受众

  • Junior executives
  • Account representatives
  • Line workers
  • Managers

课程设置

29h

Focusing on the true challenge of listening carefully

The Body Language of Listening

You can be a Communication Skills Master

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The presenter provided great tips for communication for various environments (in and out of work).

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